* Reception and assessment of complaints from the public against lawyers and members of the Barreau.
* Conciliation service for lawyers' fees.
* Info-Déonto: phone line for members of the Barreau du Québec concerning deontology matters and questions from the public.
* Info-harcèlement line (for lawyers and trainees only): reporting acts and situations of sexual harassment of which lawyers and trainees have been victims or witnesses.