Information, support and accompaniment of users who want to file a complaint regarding the health and social services network's services.
* Hospitals.
* CHSLDs.
* CISSSs and CIUSSSs.
* Rehabilitation and social integration services.
* Protection and rehabilitation services for youth in difficulty and their families.
* CLSCs.
* Intermediate resources: supervised apartments, rooming houses, specialized care homes, group homes.
* Family-type resources: foster families, foster homes.
* Community organizations.
* Housing services for people with substance abuse or pathological gambling.
* Private retirement residences.
* Information and assistance with leases and services in private retirement residences.
* Ambulance services.
* Any other person, society or organization working with health care facilities.