centre intégré de santé et de services sociaux de la montérégie-est - commissaire aux plaintes et à la qualité des services

Responsible of enforcing the users' rights.

* Reception and analysis of complaints.

* Handling of complaints and reportings within the context of anti-maltreatment policy of people in vulnerable situations.

* Makes recommendations to the establishment and to the executive board about the improvement of the quality and security of the provided services.

none

CISSS Montérégie-Est

English, French

by phone, email or fax