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Michelle Ste-Marie Appointed Interim Director of 211

by: Lucie Kechichian

The Information and Referral Center of Greater Montréal (IRCGM) is pleased to announce the appointment of Michelle Ste-Marie as Interim Director of the 211 Grand Montréal-Gatineau service. Since joining the IRCGM in September 2024 as ÉMMIS Project Manager, Michelle Ste-Marie has demonstrated her exceptional coordination skills, adaptability within a complex ecosystem, and her human and inclusive leadership qualities, which have earned her the respect of employees and colleagues alike.

A graduate with a master’s degree in Public Administration for Managers from ENAP and a bachelor’s degree in Business Administration from UQAM, Michelle Ste-Marie brings over 20 years of experience in leading non-profit organizations and managing projects in major Canadian institutions and companies.

"I would like to thank the Information and Referral Center of Greater Montréal and my 211 colleagues for their trust. I deeply believe in our mission, and I consider the 211 service provided to the community to be an essential resource. Grateful for the opportunity to contribute, I am highly motivated to help the service grow by working towards a shared vision where every team member can find their place in all the exciting projects currently under development." – Michelle Ste-Marie, Interim Director of the 211 Grand Montréal-Gatineau service, ÉMMIS Project Manager.