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phone relay service

PRT
1 du Portage Driveway, Gatineau, Outaouais, QC, J8X 4B1
1 800 855-0511 crtc.gc.ca/eng/phone/acces/mrsrt.htm
Province of Québec
people living with a hearing impairment or a speech-related disorder, people who wish to communicate with them
211 LOCAL PARTNERS

Services

Phone-message relay service allowing speaking and non-speaking people to communicate.

* From a teletypewriter (TTY) to a standard phone or from a standard phone to a teletypewriter.

* Phone-message relay system by teletypewriter: the operator communicates with the hearing or speaking-impaired person using a teletypewriter and speaks with the discussion partner directly.

* IP relay service call (Internet Protocol): the person with a hearing or speech disability uses an Internet-enabled device to reach a relay operator by logging into the IP relay provider's web portal.

Eligibility

people living with a hearing impairment or a speech-related disorder, people who wish to communicate with them

Schedule

24 hours / 7 days

Fees

free local calls, long-distance fees apply

Coverage area

Province of Québec

Languages offered

English, French

Documents required

none

Categories:

; Disability - Deaf and hearing impaired ; Disability - Language disorders