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québec ombudsman

1080 Côte du Beaver Hall, 10th floor, Ville-Marie, Montréal, QC, H2Z 1S8
1 800 463-5070 protecteurducitoyen.qc.ca/en
Province of Québec
citizens who are in contact with the public services of Québec
icon - Accessible aux fauteuils roulants

Services

Reception of complaints from people who believe they have been unfairly or improperly treated by a department or agency of the Québec Government, by an institution in the health and social services network (as a second-level recourse) or by a community organization.

Details on the service offer

*

Eligibility

citizens who are in contact with the public services of Québec

Schedule

office: Monday to Friday 8h30 to 12h00 and 13h00 to 16h30, telephone services: Monday to Friday 8h30 to 16h30

Fees

none

Coverage area

Province of Québec

Languages offered

English, French

Application process

by phone, by email, by chat, by filling out secure online forms, in person

Categories:

; Justice and Advocacy - Consumer protection and complaints ; Government services - Provincial services